Shipping policy

At KESARE, every order is handled with a deep sense of care and intention, ensuring that your experience extends beyond the product itself. From the moment an order is placed, it enters a carefully managed process where quality, presentation, and protection are given equal importance. Each piece is thoughtfully inspected and prepared to reflect the refined standards that define KESARE.

Orders are typically processed within one to three business days following confirmation. This timeframe allows us to conduct essential quality checks and ensure that every product is securely packaged to preserve both its physical integrity and its premium presentation. Orders placed on weekends or public holidays are processed on the next working day.

For deliveries within India, orders are generally delivered within three to seven business days, depending on the destination. Certain remote or less accessible locations may require additional time. While we aim to adhere to these timelines, delivery schedules may occasionally be influenced by external factors such as logistics operations, regional constraints, or unforeseen delays.

To ensure reliability and efficiency, KESARE has partnered with trusted logistics providers including Delhivery One Shipment. These partnerships enable us to maintain a consistent delivery experience across locations while ensuring that your order reaches you safely and in a timely manner.

Once your order is dispatched, a tracking link will be shared via email, allowing you to monitor your shipment in real time. This ensures complete transparency and keeps you informed throughout the delivery journey.

Every KESARE order is packaged with a focus on both protection and presentation. Our packaging is designed to safeguard the product during transit while also offering a refined and elegant unboxing experience that aligns with the essence of our brand.

While we strive to deliver within the promised timelines, certain circumstances such as high demand, weather conditions, or logistical disruptions may occasionally lead to delays. In such cases, we sincerely appreciate your patience and understanding.

Customers are requested to ensure that all shipping details provided at the time of purchase are accurate and complete. KESARE shall not be responsible for delays or delivery issues arising from incorrect or incomplete address information.

In the rare event that a package appears damaged or tampered with at the time of delivery, we recommend refraining from accepting it or documenting the condition clearly upon receipt. This helps us address the situation more effectively and ensure appropriate resolution.

For any shipping-related queries or assistance, you may write to us at care@kesare.in, and our team will be glad to assist you.